Ordered new check card April 28th. Told 7-10 business days will come thru mail. Never tell customer card actually has an issuing period of 3 days and would actually take 14 days!!! The notice of card order never came and never got check card.
Called to ask where is my check card. Saw on account card issued but I never recieved. They immediately ordered another card when I never told them to. They cancelled the first card. So waited on 2nd card. Little notice came thru and check card came but guess what? CHECK CARD WAS CANCELLED BEFORE IT EVEN CAME TO MY MAIL BOX!!!
Called to complain. Ordered ANOTHER check card. Got little notice in mail saying card coming. NEVER RECIEVED CHECK CARD IN THE ALLOTTED 7-10 days or 14 days of actual issue!
Called to complain and pitch a fit. Asked where the hell is my check card. Yes I went around and around telling them no it's not my mail becuz my mail has been on alert since April 28th. So it isn't the mail system.
Get this... THEY WANT TO MAKE A FOURTH ORDER and cancel the card supposively still not here!!!!!!!!!!!! Oh hell nawwwww!!! If you are going to make a 4th order, that dayum card better be on a dayum plane to Chicago and in my hands in 2 days!!! Of course they can't do this...there's nothing they can do! B.S. I know WHAT I CAN DO!!!!!!!!!! Get in touch with the National banking Assn. and the Better Business Bureau and tell every one in TCF lobby not to bank there after I go and take all my money out!!!!!!!!!!! I will join any class action suit anyone has going on!!!
Sharon G.
Chicago, IL