I've been trying to backup 50GBs for over two weeks (PC on continuously). My PC has shut down and/or blue screened multiple times. The last time I lost nearly 20GBs of backup - customer support was initially responsive but they have provided no solutions and haven't responded to my most recent emails. I'm about to pull the plug on this fiasco. Great concept - terrible/failed execution (so far). Maybe okay for someone with less than 10 GBs to be backed up.