Ever since AT&T has taken over Cingular, the service has gotten aweful, reception is out the window, and their website just plain sucks. I live in the country and use to have great reception when Cingular owned it but shortly after AT&T took over my reception went from a 5 to a 1 or 2. If you call Customer service about it they are snide and rude and say well they are working on the towers for the DATA part and has been for the last 6 months if not longer. I'm sorry but my reception shouldn't be this bad just because they are trying to make the data users happy. And on top of that everytime I either try to add to my account or see my bill online at the att.com website I get I'm sorry for the inconvinience blah blah blah. I'm Seriously thinking about switching. Cricket was bad but not nearly as bad as this. I've been with CINGULAR since 2003 would hate to leave but will if they dont care about their ppl!
