I thought US bank was a decent bank until tonight. I really didn't like them or their rude customer service so in May I closed my account. Before I did that I asked the banker if I had any pending transaction so when I take the money out that there wouldn't be any other charges. She told me no everything went through. So I said okay I want to cancel my checkings and savings account but I kept my credit card with them. After they closed it and gave me all of my money back I went home and checked online to see if any of my checkings or savings were on there and they weren't except my credit card. Every here and there I will log into my US BANK account and ONLY SEE A CREDIT CARD ACCOUNT. Until tonight, I saw that my checking account was negative for a month!! I called US BANK to see what was going on and this rude "online bank manager" Amy wouldn't listen for anything. The whole time she was talking over me and saying she understands what was going on but she didn't. I told her I never seen my checking account online before just my credit card account so what was going on. She told me she knows for a fact it has been there since day 1. Funny thing is I've been on there constantly checking my credit balance and I never once saw my negative checking balance. So as I was trying to explain my story she keeps on talking and talking. So me being the CUSTOMER was trying to tell my story over here and she kept asking well are you here for my help because that is what i'm trying to do. But she wasn't she told me the same BS over and over and wouldn't listen to what I had to say so to get my point across I tried over talking her and she hung up on me!! Last time I checked they were suppose to SHUT UP & LISTEN!! I also noticed that their site was getting a new look so maybe they just finally threw in my checking today. I'm the type that would pay off my negative balance if I had any not keep it going on for a month and a half. I never recieved any statements regarding my checking account..this is new to me but she had the nerve to tell me it's been there the whole time?! NO I have 3 different witnesses that saw I only had a credit card account..US BANK IS A BUNCH OF BULL!! THEY DON'T EVEN DESERVE A STAR!!!