I hate Verizon Wireless. After 9 years as a customer. I asked customer service to upgrade my phone to the Blackberry Curve. They said I had to pay full price of $409.00 So I switched to T-Mobile because Costco cell phone kiosk had the blackberry curve with rebates & discounts. So I paid 75.00 for the phone & $125.00 early termination fee to Verizon Wireless. So I saved $209.00 by leaving Verizon Wireless for T-Mobile. Then Verizon Wireless has the nerve to mail me an offer for the same phone for $59.00 if I Pay $175.00 early termination fee to T-Mobile and come back to Verizon. Some how, this is their dysfunctional Idea of rewarding their oldest customers. I will visit every review site and warn consumers to stay away from Verizon Wireless.