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Electrolux / Aerus Lux Legacy

reviewed by onesolo

onesolo
07/01/2008

Electrolux / Aerus Lux Legacy 1

ALL LOOKS NO SUBSTANCE:
You Are Paying 6 times what this 'Lox Negacy' should be worth.
I guess the good'ol sales folks are worth every penny they rip off from folks who buy this vacuum cleaners AT TWELVE HUNDRED DOLLARS.
Any body can offer a 25 Year warranty if it's not meant to be honored.
My WAND's top ends broke off after Three years, on examination of the cross section of the pipe material it only measures 1/16" THICK (that is ONE SIXTEENTH of one inch) of very brittle PLASTIC. Of course it wont break right away because it is a pipe, but eventually from the weight of the power nozzle and constant flexing that part will crack AND EVENTUALLY BREAK OFF. The more it's used the sooner it will fail.
I tried to get them replaced under warranty but of course, the all-seeing, all-knowing 'agent' ACCUSED ME of having misused the appliance AND broken them off myself and refused to honor the warranty.
But why would they want to give away a subpar replacement part when they get to make $30. on a piece of plastic that at the most it looks like it would cost Ten Dollars to fabricate!. (I had to shell out $40. for EACH section of wand when I had TWO more years left on the FIVE Year warranty).
I happen to know from a friend that I should expect a similar circumstance when it comes to THE HOSE,(I'm willing to bet one and a half of my two LEGS? that the hose is around two hundred dollars).
Next time I'll buy Kenmore or the Real Electrolux. AERUS only uses the old Elecrolux design but NOT it's construction and QUALITY,long lasting material as evidenced by the almost all cheap and weak plastic design.
At the very least they should rethink their marketing and warranty fulfillment Policy as well as their pricing.

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userfriendly commented 144 days ago.
Aerus is the real Electrolux the other one is a eureka !! do some reseach
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By the Numbers