Basement Ventures 1

This system used to work better. In the past 6 months, service has steadily deteriorated. Calls are staticy, participants say they cannot mute or unmute, and worst of all, in the past 2 months, their web manager (a great feature!) no longer works. Despite using the phone controls to record calls, the calls are no longer being recorded.
We have never received any reply to any customer inquiries or complaints.

A year ago, I would have highly recommended Basement Ventures. Now...we are bailing and looking for another provider, and are more than willing to pay for good, reliable conference call provider, who doesn't charge by the caller.