I got a radio shack brand infrared wireless headphone (#33-1025)for a present. The range was so bad that I could not move more than a few feet before it would make a loud hissing sound. After having it for a couple of weeks I gently bumped (and I mean gently) the transmitter where the plug to the wire which connects to the source plugs in and it just completely quit working. When my wife tried to return it to the store, they told her that she could only get store credit since she didn't have her receipt, even though they tracked her purchase by her credit card. She opted to get a replacement instead, but I really didn't want it so I tried to take it back. When I agreed to take store credit, they gave me $29.99 for them which is $10 less than the price listed on the internet which my wife paid. When she found out, she went and tried to get the rest of what she paid. The associate at the store at the time told her that he didn't know how to ring the transaction, so she got the headphones back. She's going to try to get store credit for what she paid when she can get back there and see a manager. This is not the first time I've had serious problems with radio shack brand or with their associates, but I hope it will be the last.