Stay away from Guru-Period. My small non-profit was doing a simple website...the first guy took 8 months to do a website and guru released escrowed funds to him without our permission! We never did get a website, nor the money back. Instead we contracted again (boy were we stupid to listen to guru that they would make it right) and the second guy has yet to produce anything. All the elemnets have been done by outside people and a simple site navagation is all we need. It has been 2 months and the "web guy" is now telling us it is going to cost us more money! If we don't pay, we don't get our web site. Guru is saying that as long as he shows them the site, they will release the escrow funds to contractor. Guru even indicated that they would be no arbitration in our case because the contractor has shown good faith. I can't even get him to respond to any of my phone calls or e-mails. Again, I am out of money and patience with no results.