I just give them one star because you dont let me give zero star. First of all over price store everything is 30% more then any other mall store. I cant belive they are sell one carat Marque ring with I color and I2 clarity for 5000. this is a very low grade diamond and I found this for 3700 at gordons and jared. Most of diamond helzberg carry is I1 to I2. I visit their store in First colony mall and I start with a bad impression both ladies working are busy one at her back office and other is browsing at a laptop in middle of store. I did't get any help until i ask for it. They dont like to if you ask then a question. They hate if you are little educated in diamond. She keep trying to PUSH an Exclusive (a lie) excellent diamond for 10,000 with 18 months no interest finance Their excellent diamond (master piece) is start from 10,000 which is Si2 and I color you can find an ideal cut diamond with better color and clarity at jared for 7200. to make long story short I dont recommond them to anybody.