EFAX STINKS. I signed up for ONE (1) local efax number two years ago. My mistake was that I never checked my bills and had a automatic payment through my credit card. I don't use the fax as much any longer, so I decided to go into my account to disconnect the service. Once I looked at my account, I noticed that they have been charging me for TWO (2) lines; one local and one long distance. I don't know where they got the long distance number, but it was not authorized by me. I have made several calls to Efax's long distance customer NO-service line. Every time I spoke with a "level 1" person, I have been disconnected. This service is REDICULOUS. I would like to know if there is some where I can make a formal complaint and get this issue resolved. I estimate the total charges at approximately $500-$600...perhaps more. VERY FRUSTRATED.