I have had Wildblue for about 3 years - I moved down the street and had the service moved. Because I moved physical location, they renewed my contract automatically - 2 more years of crap. I have paid for the equipment and done the time. This company is not going to make it. In my area, other options are finally moving in and I guarantee that everyone with a Wildblue dish on their roof will be tossing the thing in the trash. If I could rate the company and service with a "zero star", I would.