I bought the Blue Topaz ring for my girlfriend july of 08, and within four months, the stone chipped. I had bought the extra warranty (after being told that it covered the entire ring) and when I went to have the stone replaced they said it wasnt covered. I called customer service after seeing online that there was a lifetime diamond and colored gemstones warranty, and i was told it wasnt covered because its a "Precious Stone". I dont think that they are doing their part to do anything about the ring at all and they are using technicalities to get out of replacing their products. I dont recommend going there for anything because they dont seem too worried about keeping a customer happy. Unfortunately i bought a matching necklace a couple months ago and now its only a matter of time before it breaks or chips I'm sure.