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Whitehall Jewelers

reviewed by coachlove2

Whitehall Jewellers, Inc. was founded in 1895 and boasts more than 350 retail locations in 38 American states. The company also operates stores under the Lundstrom Jewelers and Marks Brothers Jewelers brands.

coachlove2
12/03/2008

Whitehall Jewelers 1

Last evening my boyfriend and I decided to go ring shopping we 1st went to kays and I found a ring I fell in love with. We then decided instead of doing a payment plan for this very expensive ring we should shop around first to make sure it was worth it. Well we went over to whitehall because we saw huge signs saying 70-80% off! Well the ring was slightly cheaper than kays but def. not 70-80% off at all... anyways I got into the pricing with the sales lady the warranty would be ummmm like 100 extra dollars probably no more... I asked her if she could look and tell me the exact price she said I would have to call. So whatever I thought maybe ill just put it on my insurance and if something happens they will take care of it. Then I asked what size is the center diamond? She said its a total of 1 and 1/8th ok but what I asked was the size of the center diamond she just said that when I added it to my home owners insurance they would be able to tell me. Uhhh why am I going to buy a ring that I cannot return because your going out of business and just wait till my insurance appraiser tells me I got ripped off but oh well its too late you made your commission. Anyways I liked the ring and I asked her one more question could she tell me the cut, clarity, and color she said I really wouldn't know... THIS PLACE IS A JOKE!!!!! Their sales employees have no idea what they are even selling who wants to buy something like that?!

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mary26 commented 265 days ago.
salesperson was obviously a clerk hired for the sale by liquidation company, not a whitehall employee. Before liquiudation, everyone had to undergo extensive product knowlede.
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