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WildBlue

reviewed by motownbuck

WildBlue provides Internet access via satellite in the United States.

motownbuck
12/04/2008

WildBlue 1

THE ABSOLUTE WORST DECISION I'VE EVER MADE! I ONLY LASTED 6 MONTHS WITH THEM AND HAD TO BUY OUT MY CONTRACT. THEY HAVE A LOT OF FINE PRINT THEY DON'T TELL YOU ABOUT. FOR INSTANCE - FAP - FAIR ACCESS POLICY. THEY MONITOR HOW MUCH YOU USE AND IF YOU GO OVER THEY ALLOWED AMOUNT THEY SHUT YOU DOWN!!!! FOR 1 MONTH AND WON'T CHANGE AT ALL!!! SPENT HOURS ON HOLD WITH THESE LOSERS. VERY SLOW INTERNET SERVICE WHEN IT DID WORK. DON'T PLAN ON USING IT IN THE RAIN OR STORMY DAYS. CUSTOMER SERVICE IS TERRIBLE. BEWARE! DO NOT USE WILD BLUE SERVICE. RUN AWAY AS FAR AS YOU CAN.

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drdaldds commented 354 days ago.
Their contract is totally illegal, and you can lose them at any time, without an repercussions at all. Oh sure they will threaten...so will their idiot collection agency. called Saturn Systems...and it looks real. Just ignore it. Like the contract, it is not worth the paper it is written on. A signup like that is not only illegal, violating consumer protection laws, but it is also totally unenforceable. Stick it right back to them. First and foremost though...stop the payments to them at your bank...otherwise service or not...the withdrawals will continue...indefinitely. It is all they ever manage to ever do at all efficiently. Taking money is all they are extremely good at doing actually. You may as well place a bet on the loser of last year's super bowl...you'd get the same out of it...nothing...money down a sewer. Don't take crap from criminals. They know exactly what is up too...just choose to ignore reality. You have to learn to ignore them. They are not at all on the up and up, and that is the reality. They know it very well too. Do not take it, and lodge complaints.

drdaldds commented 354 days ago.
The first guy (supposedly working for the BBB) is part of the problem...as I found out. Rattle his cage too. ~~~~~~~~~~~~~~~~~~~~mpauldino@denverbbb.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Try these: ~~~~~~~~~~~~FCCInfo@fcc.gov ~~~~~~~~~~~~info@bbb.org ~~~~~~~~coloradosprings.par@bureaudata.com ~~~~~~~~~~~~Pogue@nytimes.com ~~~~~~~~~~~~ccabuse@wildblue.net ~~~~~~~~~~~~legal@wildbluecorp.com ~~~~~~~~~~~~sales@egain.com~~~~~~~~~~~~~~ ~~~~~~~~~~~~billing@wildblue.net ~~~~~~~~~~~~wbabuse@WILDBLUECORP.COM ~~~~~~~~~~~~wbcampaigns@wildblue.net ~~~~~~~~~~~~COMPLAINT@FTC.GOV ~~~~~~~~~~~~info@colorado.bbb.org ~~~~~~~~~~~~David.Kitzmiller@fcc.gov~~~~~~~~~~ ~~~~~~~~~~~~IC3@ic3.gov~~~~~~~~~ ~~~~~~~~~~~~bbbservices@council.bbb.org ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ Write them all and raise holy hell...I did. The more who write...the more effect we will have. It is time for them to pay the piper for their illegal activities.
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