Expedia's website somehow changed my hotel date from when I selected it until I go through the signup and login process.  It went from 12/14 to 12/31 somehow.  I sure didn't pick 12/31.  

So I called them immediately when they emailed me the confirmation and the long hold times and the customer service person who took 30 minutes to tell me "umm.. its booked.  what do you want?  it can't be fixed".   Argh.  So I asked for a supervisor which was another mega-hold.  I assume the first level of people are just told to keep the person busy until they hang up out of frustration.   I don't think I'd ever talk to a first level support again.

The transfer finally comes back with the first level person saying "its ok, I'll change it" and then hangs up?  I try to call back, hold again.  argh.  Will it get changed?  I doubt it.  So I wait on hold again.  Its almost like they're trying to screw with me.

So second call, supervisor is "busy" and I can hold another 10 minutes or give up or hold .. ok, 10 minutes further.. same situation.  Supervisor is busy and nothing is done.

TRAVELOCITY!!! Anything but this.  These people are pathetically bad.