Dont believe the stuff you read online. I live outside of Atlanta and Charter is really good. HD DVR's, HD Channels ( not as much as satellite) but the real killer is ondemand. Nothing compares! Instant access to all the movies, HD, WWE, TV shows, and everything. Its like taking everything play on the most popular channels and having it at your fingertips. The internet service is also vastly improved with maybe a outage once every 2 to 3 months for 15 mins. Charter is NOT BAD. You have to realize.. most people that are HAPPY with their service (like me) dont USUALLY take the time to write about it online, only the haters.