TomTom ONE 125
2
My brother got a TomTom special edition on Black Friday last year at Best Buy for $99, so I jumped on the ONE 125 model for $99 when it was offered on Amazon this year. Overall, there were several features that I liked about the product, but once I got acquainted with my TomTom, the shortcomings were too great to overlook. Here's the rundown of my likes/dislikes:
LIKES:
*Innovative and compact mount
*Map corrections available through online community helps keep maps up-to-date for free.
*Arrangment of trip information at bottom of screen
*Easy-to-use menus
*Lots of user options to customize map colors, trip information, etc.
*Great price for A-to-B navigation
DISLIKES:
*No multi-point routing (itinerary planning). This feature was available in last year's special edition for $99, but was removed from the ONE 125. This is a must-have for my motorcycle trips.
*Point-of-Interest database is lacking, especially compared to Garmin's (My wife has an older Garmin model).
*Firmware apparently has not been updated to work with the "Send To" function from Google Maps as advertised. I tried confirming this with TomTom's customer suppport, which leads to the next point.
*Poor customer support. After 10 days, I have given up trying to get a response from their on-line support. Don't know good the phone support is, but you will not get a response within the 1-2 business days promised online.
If you are looking for a basic navigation system and don't need customer support, this is a great unit. I decided to upgrade to a more feature-packed unit to address my dislikes above and add features such as a wider screen/text-to-speech. I considered the TomTom XL330S and the Garmin Nuvi 750, which I found for $199. After reading further reviews, I decided on the Garmin because of its superior POI database and consistently positive reviews.