Beware of Cox Com in Las Vegas! The Cox order-taker originally assured me their "special" package deal (TV, Phone and Internet) would be $74.95/mo. Technician came out and stapled a cable around the baseboard of my office (on 3 walls). When he reached my desk-top tower for connection, he announced that Cox could not support my older version of Windows. He called his field manager who came by and said, "The order-taker should have asked you what version you had before signing you up!
My solution:"OK, can you use my new laptop with the latest version." So now I have wires strung all over my desk and a stapled-in cable that is worthless.

My first bill came in at $126.55, not the promised $74.95. So I went through Cox's lengthy phone tree to check. Was promised "adjustments." Next bill came in at $102.87! Went through Cox's lengthy phone tree AGAIN. Was promised more "adjustments." Third bill came in at $85.70! Last bill came in at $87.37. (Was beginning to think the Cox Billing Dept. was using drugs.) Called the Cox phone tree again to question all their different bill amounts. Was then informed my bill would increase by $10. "They should have TOLD you this promotion only lasted for six months!"

What a dispicable business practice! No disclosure had ever been made either by phone or in writing!

More crucial, since Cox's half-baked installation, my internet and phone connections have been continually erratic and out of service. Despite over 10-15 calls for technical assitance, Cox can't resolve the problem.

I'm done! Just learn from my painful experience.

Cox/Las Vegas does not INFORM their new customers ethically and correctly. Cox/Las Vegas does not BILL their customers correctly. And Cox cannot RESOLVE thier technical problems.