American Eagle Outfitters
1
Returned two items purchased for my very ill son (cancer) for a smaller size. Wanted the exact same thing just smaller. They did refund incorrectly only show one item returned and now I'm out $45. They were rude to me on the phone, never once indicating that they will rectify their mistake. Told me to come to the store and they would look it over.
Tomorrow I take my son in for more chemo. Where's the heart? Total inconvenience for which I don't have the time. Meanwhile, before I noticed their error I ordered a smaller size online. I would have never given them my business had I known how rude they can be