We had our hard wood floors installed almost a year ago by flooring america and we still have not been taken care of on the complaints we had-large gaps, cracked wood, transition pieces are broken and they won't come out to finish the job. It was a very sloppy job and no body calls you back to take care of the problem. After 5 calls 1 call back. I could have done a better job myself considering I spent $12,000.00 on hard wood and counters. Stay clear of flooring america. Unless you want to throw your money away and get no where on problems that should be addressed in a timely manner.-Linda