You are lucky if you are reading these reviews BEFORE signing up with WildBlue as you may be able to avoid the mistake we made and choose another company.

The service is more expensive than most others if you look at dollars per download. With other companies the speed is 2 to 3 times faster for only $10 more. Not only that, but we never got the speed promised anyway. Every test I ran showed that we were at half the advertised speed (the fine print says "up to X" speed so there is nothing you can do about it.

The other big issue is that they often put blocks on our account because we "exceed their fair access policy" with downloads. We use the internet for Facebook, e-mail and OCCASSIONAL shopping on e-bay. Not much else...no downloads of music or YouTube. We are only home at night so it is not like we are online 24/7. If that exceeds the policy, I can't imagine what we are supposed to do with the service. When they block the service they say you will have access to the Internet at 2x the speed of dial up. It is a lie. We pay over $50 per month and have NO INTERNET at all.

Customer "service" is also a joke.

Do yourself a favor and try another company or a wireless card.