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Turbo Tax by Intuit

reviewed by hippa

hippa
02/02/2009

Turbo Tax by Intuit 1

I would give it a totally 000000000. TURBO TAX FREEDOM ONLINE SUCKS. THIS IS SUPPOSE TO BE FREE...........BULLS....T ITS NOT. THEY CHARGE U FOR THE STATE, $34.95 PLUS THEY CHARGE $29.99 TO DEPOSIT IN YOUR ACCOUNT. WHEN I DECIDED TO JUST E-FILE MY FEDERAL FOR "FREE" THEY DECIDED TO CHARGE ME $29.99 FOR THAT. I ALSO REALIZED THAT IN DOING MY OWN TAXES BY "PAPER" I GAINED AN EXTRA $500.00 IN FEDERAL AND THEY SAID I "OWED" THE STATE AND IT TURNED OUT THAT I WAS GETTING A COUPLE OF HUNDRED BACK. THERE SYSTEM SUCKS AND THE PROBLEM IS PROBABLY B'CAUSE THE DO NOT GIVE U THE "SCHOOL TAX" FOR YOU STATE, WHICH NYC. IF YOU WANT A SITE.......GO TO "TAXACT". THEY HAVE A LOT MORE QUESTIONS BUT THEY ONLY CHARGE U $13.95 FOR THE STATE. THE ONLY THNK IS THAT YOU HAVE TO PAY IT UP FRONT. THE FEDERAL IS FREE IF YOU FALL INTO THE SALARY BRACKET.

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bmeighan commented 100 days ago.
Hippa... Sorry to hear that you were so disappointed. The free edition of TurboTax says FEDERAL is free. The state charge is disclosed even before you start the return. As noted in an earlier comment, the $29.95 fee is an optional charge if you want to pay your preparation fee by deducting it from your tax refund.

Although we stand by our accuracy guarantee, it does sound like you may have overlooked the school/education credits that we do support in all states.

Bob Meighan
VP, TurboTax
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By the Numbers