I applied for a Jared credit card 2 years ago, and because of my limited income was granted a $500 credit line. I made a purchase and made every payment on time. In fact, my payment record was so good that my credit limit was increased to $1,000. In the past 2 years I have made periodic purchases, and each time have had a perfect payment record. In June 2008, I was stricken with a spinal cord disease that required surgery, hospitalization, and continual physical therapy. Because of that, my medical bills have become astronomical. Even though, I made sure that my Jared card was paid on time.

After receiving my Feb. statement and seeing that my credit limit had again been increased, I had someone drive me 60 miles to the nearest Jared store to make a Valentine Day purchase. Instead, I was totally embarassed to be told, in front of my girl friend, that my card had been cancelled because of negative marks on my credit due to my extensive medical bills. If I have a credit card with you and I pay it as agreed for over 2 years, why are you checking my credit, and what difference does it make what other problems I have if you've never had to worry about your money?

I am now of the opinion that Jared cares absolutely nothing about customer support or is the least bit interested in keeping customers if they treat a (now former) customer the way they have treated me. Maybe I'm wrong, but with the economic troubles business in general is in, it would seem to me that a company would do everything they could to retain a customer that makes regular purchases and pays for them all on time. I guess Jareds is more interested in how I have conducted business with other people than how I conduct business with them. They don't seem to need me or my money anymore, which is fine because I certainly don't need them anymore and will relish relating my negative experience with them to everyone I can, whenever I can, for as long as I can.