Lifetime Fitness Club
1
Greed is good at Nickel'n'dime Fitness!
Do not even think of giving these idiots a debit card number or checking account number! You might as well bend over, you will be screwed. Use a credit card so you can request a chargeback. (See below.)
The management at Lifetime Fitness are masters at ripoffs and runarounds.
The first problem I encountered was when I had a personal trainer. I renewed my agreement with him when the initial round of sessions was completed. He was fired shortly after I renewed and there were no other trainers that had suitable schedules.
Your calls will not be returned, nor will your voicemails be answered, no matter whether you call the "training manager", club manager, or "customer service".
I called my credit card company and requested a chargeback for non-delivery of services, which resulted in a refund in full.
The 30-day cancellation policy (either by certified mail return receipt requested, or by visiting a club prior to the 5th of the month) is a real ripoff. These jokers will not take a cancellation by phone, and make it as inconvenient as possible for members to cancel.
My rating would be 0 stars, if that were possible.