HOOORRIIBBBLLLEEEE....I wish I would have read the reviews before I chose these guys. Not only did they illegally charge my card about $50 bucks extra; I can't get anyone to call me back to dispute the extra charges for stretch wrap and matress pad cover. I was not told of anyone this by my quoter and come moving day I was told, "ok just to let you know it's $35 for the strectch wrap and $10 for the mattress cover. These are all optional of course, but then you have to sign a form that says we are not responsible for your stuff getting dirty....the truck is dirty so I would suggest it".......do I really have a choice at this point? no. WOULD NOT NOT NOT RECOMMEND....I will be filing a claim with the better business bureau.