I worked for this company (then QUIT) and it's the WORST company in the world!! I would not even no where to begin telling you how awful they are. It’s the most cutthroat job I have ever had. You come in there thinking you’re going to have a nice job, only to be slapped in the face with the most cutthroat coworkers that ever lived. And the district and upper supervisors only feed into the frenzy by always comparing you to everyone else. Everything is an open book as far as your performance goes. They want to make sure that EVERYONE sees if you make your goals or not. The job is set up to where they pit everyone against everyone, so forget about having any friends at this job, because everyone is too busy backstabbing everyone, and the company has it set up this way. Anyone who says they liked this company has a warped personality, and I say this because the only way to survive at this place is to lie, backstab, steal another’s customer, and sabotage their work. It’s the only way to survive at Finlay’s. And that is what they wanted - employees that don’t have one ounce of respect for other coworkers. I was a good salesperson - one of the best , in fact, but I could not tolerate the cheating, lying, and backstabbing that went on, and this started at the top, too..from the supervisors down the ladder to managers and then sales associates. Again I will say that anyone that posts here how much they like the place is nothing but a shill for the company, or a backstabbing employee, because anyone with a decent conscience would never tolerate the abuse this company dishes out and expects you to endure.

The training is a joke. They expect you to become an expert by watching e-learning on the computer while you are on the floor working. And forget other coworkers lending you a helping hand. Heaven forbid you might learn something and then be a threat to them. Coworkers would rather set you up to fail, so they won’t have any competition, so most new people have to learn by doing there own private research at home.

And they don’t care about standard procedures. The rules would change every week. One week it would be this and the next week that - whatever it took to make that sale. “Lie to the customer if you have to”, should be their motto.

All the jewelry is way over priced, too. To the point it’s a complete FRAUD!! Then about 4 days a week they would have it on sale at 50% off , then with some extra discounts on top of that. Then, on the days there is no sale, they want you to get on the phone and call up all the customers and tell them about all the wonderful sales coming up, which is just the same old sales they always have, like 4 days a week! And that is if you even want to call them a sale. As I said, they mark up the jewelry so much that they HAVE to reduce it more than 50% to move it off the floor.

And the quality is a laughing stock. Some of the diamonds were so bad I was embarrassed to pull it out if a customer wanted to see it up close. There was so much carbon in the diamonds they looked black. There FAKE rating scale on diamonds is such a joke (AA, AAA and don’t forget that asterisk --*, ha!) and many times I had customers flat out tell me, “this is not a real diamond ranting”, and walk out. Not to mention the many times jewelry would fall apart right in my hands as I was showing it.

When I heard they were closing all the department stores and are financially up the creak without a paddle, I jumped up and down for joy. They deserve everything they get! Karma is a wonderful thing! And the best is, all the ones I worked with and those “supervisors” will have a very hard time at any respectable job, because all they know, and are comfortable with, is how to be caddy and deceitful, not to mention the “heavy set” one that limps (you know who you are). You should be ashamed of yourself for the evil you have done to others, and the ones you “favored”. Maybe with all the time off, you and your ‘pals” can all join Jenny Craig, because NOONE will hire the lot of you. Enjoy your unemployment…while it lasts…haha.