This Saint Patrick's day (2009) I went to the Outback in Grandville, Michigan, for dinner. The first thing that hit me it was dark and dreary, "not the ambiance for an enjoyable meal." I was going to leave but my daughter wanted to try the food; she has never eaten at an Outback.
I sat down with my son and daughter and ordered our drinks, I asked my waitress how much for a beer and she didn't know. This really upset me but ordered the beer any way, a 21oz Bud. I had stopped into this location with my son for lunch about a year ago and had a great burger. I had been raving about the burger and this time brought my daughter as well. We ordered the Bloomin' Onion, I had a beer and the kids ordered pop and water. When the waitress came back to take the order both my son and I asked for medium-rare hamburgers and my daughter ordered the 6oz sirloin "on special." The burgers arrived over-cooked and the buns were dry; the french fries were too salty and I had to send mine back, "I simply could not eat them." It took 15 or more minutes for the new fries to arrive. I asked her if I were being punished for sending the salty ones back, and received a dry reply that "the kitchen was busy," (obviously with orders more important than mine) "but they were only at about 1/8 capacity." Well when the bill came I had spent 39.95 on two burgers, the 6oz special, 2-beers, 1-pop, a water and the Bloomin' Grease Ball, "they call and onion." My son and I ate most of the onion and felt sick later. My daughter enjoyed her steak but did not eat her fries, "too salty as well." The beers turned out to cost $4.25 each; when I got the bill I was shocked at the price and now I know why she played dumb, "Bill Gates wouldn't pay that much for a beer in this joint." If I were observant I would have put 2 & 2 together and realized that Carraba's, Logan's, Texas Roadhouse, Max & Erma's and several other grills that surround this place, were packed. The reason we chose Outback is "the parking lot was virtually empty" and I far as I am concerned, so it shall stay. "Once was enough for me!" I predict this place will soon fold.