Joined Bally's on Dec. 30, 08. Should have followed my gut feeling. I sensed dishonesty and fakeness right away but dismissed it. They pressured me into signing up so I did, yea, it was good until they started calling me everyday 2-3 times a day to ask me to come in and do the one-on-one training with a personal trainer. I politely refused the first few times until it started getting old. Seems like a new person was calling everyday to pressure me into working out one-on-one. I later found out that they get commission if someone does one-on-one training. At the same time I called the club and asked for hours of operation they told me "we close at 10". I said okay, and came in sometime between 8:57 and 9:03 on a Friday night to use the pool and sauna. The girl at the desk was yapping with some guy and just scanned my card. I sat in the sauna for about 40 minutes with music still playing and no one in the sauna or pool. When I came out the whole gym was closed, lights were off and doors were locked. I used Bally's phone to call 911 and the dispatcher said an officer should be there soon. I sat all soaking wet and cold in the lobby waiting for the officer, 30 minutes later I got up and found an emergency exit, which I opened and alarm started going off. I called 911 again saying I found an exit, but they told me to wait for the officer. 20 min later an officer shows up and I come out of the emergency exist. He APOLOGIZES for the incident and I got home. In the next few days more calls about one-on-one training. This is when I really get irritated! I call headquarters on Jan 29, and the woman says that "no problem she will cancel my membership". I thank her and go on with my life, until they keep charging me. Then I call back and get the rudest manager who states that it's "too late" and I have to pay. It takes about an hour to get through to them, and sometimes their automated system say "due to a high volume of calls, try calling later". I can't be doing this everyday, I am a student and I work. Uggghh... whatever you do, DO NOT SIGN THE CONTRACT!!!!


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UPDATE: 6/4/2009 As of 6/01/09 my membership has been canceled thanks to BBB!! Everyone use BBB is you have problems with Bally's! Wohoo!