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Expedia.com

reviewed by ExpediaReallySucks

Expedia.com is a free travel reservation and information website that allows users to compare the prices of different airlines, car rental companies and hotels. Expedia.com also offers travel packages and cruises.

ExpediaReallyS ucks
04/20/2009

Expedia.com 1

I purchased a vacation package from Expedia and thought the total price for the package (which included taxes and fees) was the actual total price of the package. When I went to pick up my rental car from Budget I found out that the taxes and fees I paid were not covered in the taxes and fees I previously paid. I called Expedia who then tranferred me to Budget. That customer service rep then tranferred me to another rep who stated I need to call Expedia. I then (1/2 later) called Expedia and spoke with yet another customer service rep who read me a script of why the 12% of taxes and fees I originally paid did not cover the taxes and fees that I owed. What a pain in the rear! I just purchased the same package with Orbitz a month earlier and had no problems whatsoever.

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Marilyn37 commented 217 days ago.
I fully agree! Expedia is awful and does not pay their credit card bills, either, causing my husband and I a 2 hr. wait to get checked in to our hotel, after talking to every customer service rep and supervisor at Expedia!!
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