Well it just show what a bunch of everyday average women who can barely put on regular makeup and then get mad at the company b/c they don't know what they are doing. Why would you think you'd get something that everyone in Hollywood is doing to look flawless and think its cheap? Are you insane? Anything in life worth having is GONNA COST YOU SOMETHING..I love this product and it takes learning and practice..and i'm getting better everyday.. I first went to youtube and watched all the video's i could, then watched the DVD that comes with the kit.. THIS PRODUCT does EXACTLY what it claims to do.. You do look flawless It never a day when your makeup doesn't go on flawless, and it makes my skin look beautiful even after removing it.. I so excited about the possibilities to look absolutely perfect, b/c that's what this makeup does.. IF YOUR CHEAP, and not creative in wearing makeup, then this isn't for you.. but if you are then you'll love it.