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WideOpenWest (WOW)

reviewed by japclev

japclev
06/05/2009

WideOpenWest (WOW) 1

Experienced poor internet speeds with WOW. Called and they upped the speed to the fastest for free. Speed got worse. I know my way around a home computer and have no doubt it is an external issue. They went to send out a tech. I just switched to RoadRunner. We shall see. Everyone else's I have used is blazing.

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profrmk commented 65 days ago.
I am having the same problem since April 2009. The internet is fine sometimes and it is awful most of the time especially at night. I called them six times they came one time and they said there is no problem. I upgraded my service to 8Mbps but it really got worst which I was very surprised to experience. I don't know what to do now.

Any change with you
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