The policy states that we do not give refunds, we only do exchanges or give store credit within 21 days of the purchase. It says this specifically at the bottom of every receipt, which you also need in order to return an item.

"Exchange or store credit is allowed within 21 days of purchase with original receipt and tags attached. Merchandise must be unwashed, unworn, and undamaged for exchange or store credit.
Sale merchandise and jewelry are all FINAL sale items and cannot be returned for exchange or store credit.
Store credit and gift cards are not redeemable for cash or transferable and cannot be replaced if lost or stolen.
There are NO cash refunds or credit back to credit/debit cards"