Victoria's Secret 1

Their online store totally sucks! I've ordered two pairs of shoes I really liked and then a tank top just because I wanted to try it. They charged the full amount the same moment to my credit card. I've been checking my order status every day just to see it is "In Process". After a week of waiting I've emailed them and they said they have to talk to me on the phone so I should call. I called them and they started to ask stupid questions like if it is my card or what is the name of the bank on the card. Pffftt.. Then the support guy said he lets the order go now. The next day I checked the order just to see that both shoes are "Discontinued" and they're going to ship me just the tank top in five more weeks. I immediately went to their website again and guess what - I was able to order the same shoes, and when I tried to put them in my shopping cart, they show it as "In Stock". Isn't that some form of fraudulent activity? Or corporations can do that? I am really disappointed with their service. It is slow, dishonest and just terrible. I am trying to get a refund now.