This store is absolutaly HORRIBLE! i have never experienced anything like it before. Ive had problmes with this company on more than one occasion. Once i went to the store, and i saw a really cute shirt on the mannaquin. I asked the store employee where in the store the shirt is located. Her answer: "Oh, we dont sell that shirt here, its just for display!" Like are you kidding me?!? Another time i ordered an order of about 20 items online at the end of summer, and i waited almost two weeks for the order to even come. When it came i opened the package, to find that one shirt had two missing button, another shirt had a hole the size of a penny, another shirt had pen stained all over it, every item was very rinkled and they had a foul smelling odor to them. I called customer service and had to wait and hour and a half to speak to someone, they told me they cant prove that the stained and damages to the clothes were their fault because i was calling 18 days after my purchase, when i had just recieved it!!!! Another time i was ordering a gift card online for my friend for Christmas when i was told i couldnt order it unless i had a confirmation number from my credit card.(i had to call them because the website neglected to tell me that!). After i got my confirmation number, i called them back to give it to them so i wouldnt have to the the whole process online. They told me i had to order a whole new giftcard, i went to do that and again even with the confirmation number it wouldnt go throug! I called them back and they told me because i had just ordered a gift card i had to waite at least 7 days until i could purchase another one! Yet, in reality i wasnt able to purchase the previous one, finally after 3 hours of fighting with them i got my order cancelled. I will NEVER buy anything from them online or in the store EVER AGAIN!!!!