Delta Airlines 1

Terrible airline. Took a flight from BWI to Ontario, CA. Checked in electonically the evening before; arrived 1 hour prior to departure thinking all I had to do was check my bags at the curb & proceed directly to security. Wrong thinking - no curb side check in at BWI, so I proceeded inside to use a kiosk. The line was practically out the door. I am now starting to worry about catching my flight after waiting 15 minutes, the line was going NO where, as the kiosk's were broke. 3 counter attendants for over a hundred people. I walk up to the counter & explain my flight is leaving soon & would it be possible to move up in the line & just check my baggage. I'm told to get in line behind 8 other people going to the same destination. The flight departs at 0729 - it is now 0650....One attendant was taking care of the 8 people. The first 6 people move to the counter - a family of 6 that took over 10 minutes to check in. When I made it to the counter at 0705, I'm informed that check in has closed for that flight & to get into a line for rebooking.

Bottom line - I could have easily made the flight if I could have checked my luggage & proceeded to security by either using a kiosk that worked or curb side check in.

I was rebooked on a 5:00 pm flight and arrived at my destination at midnight with a 2 hour drive to the final destination. Oh and a middle seat to boot. I will NEVER fly Delta again.