I rented an avis car from the Hilton in Glendale CA (close to LA), I was driving it to Las Vegas one way. The lady at the counter was very rude and not professional at all. Because I had a Canadian license she didn't know how to handle it, she kept having to call someone for help. I was finally input into the system OK. However, she was unable to input my sister as a second driver (also with a Canadian license), I ended up being the only one allowed to drive on a 4-5 hour drive. This woman didn't know what she was doing.

Anyway, we get down to the dark underground parking garage where our car is. On first glance it look alright, but it was hard to tell in the poor lighting. But inside the car, it hadn't been cleaned out as there was still garbage from the previous renter. It's not until I'm already on the highway when I notice that the gas was only three quarters full! This car hadn't even been looked at since the previous renter! Not to mention the car obviously was in a previous accident as the rear bumper was coming off and the side mirror was coming off too. We got there OK though.

I would never trust my life to an avis car again... I guess I now know why they're so cheap!