Bank of America
4
Sorry I had to trick you into stopping to read my letter by giving them a good rating. But Bank of America SUCKS!!!
I had a credit card from B of A and it was accruing a whole bunch of "points" over the many years I had this card due to my wifes over spending habits. I never cashed in any of the points because I was hoping to cash them in for a trip someday.
I had cosigned a loan for a friend and she missed a couple of payments, unbeknownst to me.
So I go to use my card one day and I was told the bank canceled it. I called B of A and they told me that my credit rating dropped so they had to cancel the card. I argued that I've made everyone of my payments ontime and in full every month. Sometimes as high as $3500 and they should base their decision on that. They apologized and said "company policy". I then told them "Fine, send me the cash for my bonus points" and they said because my card was canceled I wouldn't be able to get my points. After going through Managers and so on. I came to the conclusion that I can't win and resigned to that fact. I would just lose the over $600.00 I had accrued over the years. It left me with a feeling of just getting robbed.
A couple of month's later same thing happened to me with American Express. A company I had always felt had my back and was always supporting me. I had asked about the cash that was saved up in my account and they told me the exact same thing as B of A.
A few months later I got a check and a letter of apology from Am Ex. Which made me feel that at least they are an honorable company. Unlike B of A. Who will take any opportunity to screw you and hide behind company policy like a a bunch of rich cowards, spending my hard earned money.
Right is right and thats pretty chicken.
I've been checking reviews of other banks and it seems like it's a crap shoot. I feel I should start hiding money in my mattress. The money they make off you and the appreciation for that, just isn't there.
I really don't have any problems with their other products.
I think a brilliant, ambitious Lawyer should seek a class action suit against them for some type of credit card fraud. I'll be first in line to sign up.