Comcast
1
Comcast is by far the WORSE place to look for services for cable, internet or telephone. Now that they have the third party thing going on things are even worse. Comcast apparently knows not much of nothing about the 3rd party. The 3rd party claims to be hired by Comcast...confusing? Yeah it is....I called two weeks ago I called 1-800-COMCAST to inquire about internet services. Someone picks up and says, "Would you like cable, internet or telephone service?" Told the lady, internet services. She asked for my street address so she could look up the promotional deals in my area....found one for 19.99 a month, an additional 3 bucks a month for a modem...Cool. She says here's your confirmation number...Call this 1800- number and give them your promotional code and set up a time for someone to come out and set everything up for you. I was a little skeptical because in having Comcast for almost two years, I never had to call another number to set everything up...I've always been able to do everything from with the one rep.
So...the very next day, I physically get in my ride...head to the comcast retail location in Bowie, MD and after going back and forth with the clerk, she finally yells, "Look the promotional deal was a third party deal. We have nothing to do with them! What they offer is what they offer. We have no promotional deal that cost 19 dollars a month. All we have is a deal that's 29.99 a month. That's it!" (Accompanied with an attitude) WHAT SENSE DOES THAT MAKE???? How in the hell am I going to sign up COMCAST's internet services through a third party that you guys know nothing about? Who's going to bill me? Who am I suppose to pay each month? How the hell did i call 1-800-COMCAST and u COMCAST REP...knows nothing about what I'm talking about?
This was my last incident with comcast...I've had em for 2 years now...ONLY because of where I live. In my area, I could have gotten Verizon or something else but Iit would have only been the cable service. No other company has all 3 services in my area. SUCKS TO BE ME!
STAY AWAY FROM COMCAST..........SATY AWAY
Moving in November...u may think I'm joking but when looking for a new house, I ask, "Does Verizon, AT&T, COX...anything besides COmacast available in this area? LOL...YUP...It's that bad!
