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WildBlue

reviewed by dgbingham

WildBlue provides Internet access via satellite in the United States.

dgbingham
09/10/2009

WildBlue 5

I have had the Wildblue basic service for more than a month and I am very satisfied with it. It works as advertised. Download speed is exactly as claimed and the service has been reliable. It is slower than normal during storms but is still usable. Clouds and rain have very little if any affect on the service. After suffering with dial-up for years this service is really good. I had a few problems at the time of installation and some of the support people were not very good but others were excellent. On the first full day of the service there network problems for the entire morning due to some severe storms but since then I have not had any problems at all. I would recommend this service to anyone who does not have access to cable or DSL. Wildblue's fair use policy is much better than their competition's in my opinion.

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TRICKEDBYWILDBLUE commented 64 days ago.
OBVIOUSLY POSTED BY A WILDBLUE EMPLOYEE.
WAKE UP WILDBLUE... YOU ARE THE WORST ISP EVER!!

TRICKEDBYWILDBLUE commented 57 days ago.
(Edited 51 days ago)
POOR SICK PUPPY!!!

WILDBLUE SUCKS!!!

THEY NEVER COMPLETED MY INSTALLATION SO IT WOULD WORK!!

AFTER MORE THAT 100 EMAILS AND PHONE CALLS TO THE DIS-FUNCTIONAL AND COULDN'T CARE LESS WILDBLUE SERVICE, I FOUND AN EBAY LISTING OF A COMPLETE WILDBLUE SYSTEM SOMEONE HAD PURCHASED OUTRIGHT FROM WILDBLUE AND HAD MOVED TO A DSL SERVICE AREA AND NO LONGER NEEDED THE DISH INTERNET.
I BID ON AND WON THIS COMPLETE SYSTEM AND AFTER I RECEIVED IT, I USED THE MODEM TO REPLACE THE MODEM WHICH WAS INSTALLED BY THE KLUTZ INSTALLER.
AFTER DOING THE RESEARCH ON HOW TO REPLACE THE MODEM, I WAS ABLE TO REMOVE THE MODEM WHICH HAD TO BE RE-BOOTED DOZENS OF TIMES A DAY IN ORDER TO FIND THE INTERNET. DURING THE REPLACEMENT PROCESS, A WINDOW OPENED WHICH REPORTED THE MODEM I WAS REMOVING HAD PREVIOUSLY BEEN REPORTED AS HAVING BEEN SCRAPPED.
NOW, DON'T ASK WHY I AM IN THE PROCESS OF HAVING A 2ND TELEPHONE LINE INSTALLED SO I CAN HAVE RELIABLE INTERNET SERVICE!
AS SOON AS THE PHONE COMPANY GETS MY EXTRA LINE INSTALLED, I WILL RIP DOWN THE WILDBLUE JUNK.

WILDBLUE HAS NEVER ANSWERED ANY OF MY EMAILS OR
PHONE CALLS!!

DID I MENTION WILDBLUE SUCKS??

MY WILDBLUE INSTALLER WAS NOT FCC LICENSED AS
ONE MUST BE TO INSTALL A SATELLITE EARTH STATION
THAT TRANSMITS!!

WILDBLUE IS A RIP OFF!!

THE WILDBLUE INSTALLER PUT MY DISH ON A PIECE OF
1-1/2" THINWALL CONDUIT HE HAMMERED INTO THE GROUND
WITH NO CONCRETE AT ALL.

HE DID NOT DRIVE A GROUND ROD OR EVEN RUN A GROUND
WIRE FROM THE TRIA GROUND SCREW TO ANYTHING.

HE USED 2 DIFFERENT TYPES OF CABLE FROM TRIA TO
MODEM, 1 WAS A DIRECT TV MARKED CABLE AND THE OTHER
WAS RADIO SHACK. THESE BOTH HAD THE SHORT END
CONNECTORS AND MY NEAR NEIGHBOR WHO WORKS
FOR OUR LOCAL CABLE TV COMPANY SAID THESE WERE JUST
FOR INDOOR USE LIKE FROM YOUR TV TO VCR.

MY NEIGHBOR INSTALLED NEW CABLES WITH THE LARGE 2 GHZ
CABLE & CONNECTORS WITH BOOTS FOR WEATHER PROTECTION
AND CLEAR SEALANT TO KEEP WATER OUT. HE ALSO DROVE
AN 8 FT GROUND ROD TO GROUND THE DISH MOUNT AND TRIA.
HE CHARGED ME $45.00 FOR EVERYTHING AND NOW I HAVE A
SYSTEM THAT RUNS 3 TO 4 TIMES FASTER THAN DIALUP 3 DAYS
A WEEK. THE OTHER 4 DAYS NO INTERNET CAN BE FOUND!

BEWARE OF AND STAY AWAY FROM WILDBLUE, THEY REALLY
DO NOT CARE IF THE EQUIPMENT WORKS OR NOT, JUST THAT
YOU PAY THEIR BILL!

DID I MENTION WILDBLUE SUCKS??

POOR SICK PUPPY!!!

WILDBLUE SUCKS!!!

amh1900 commented 52 days ago.
WILDBLUE SUCKS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! !!!!!!!!!!!!
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