Did you know...if you have a Cox cable box in your home and it gets taken in a burglary, you are responsible! It happened to us. We called to report the theft and were told that it was no big deal, just let them know when to bring out a new one. Then the next bill showed up...with a charge of $420 for the cable box. After several phone calls to get it reversed, we were told to claim it on our homeowners insurance policy. There was nothing more they could do.