Username: Password:
Welcome! Please Sign In or Register

Charter Cable TV

reviewed by ALLENCAGLE123

If you have any questions or concerns, please e-mail us at Umatter2Charter@chartercom.com. We WILL help you!

Umatter2Charter is here! The entire Charter team is committed to delivering ...
Read More

ALLENCAGLE123
09/28/2009

Charter Cable TV 1

THERE IS NOT A WAY TO GIVE MINUS STARS SO THIS RATING DO NOT APPLY.

THE WORST CUSTOMER SERVICE AROUND!!!!!!!!

WHO KNOWS WHAT IS GOING ON ????

TRYING TO SIGN UP WITH CHARTER LIVE IT LIVE , IT WILL NOT ACCEPT PASSWORD HAVE CALLED MUTIPLE TIMES AND E MAILED ALSO PHONE EITHER HANGS UP ON YOU OR TRANSFERS YOU TO A LIVE OPERATOR THAT IS NOT WITH CHARTER ( SHE WAS VERY NICE AND OFFERED TO SEND INFORMATION TO CHARTER THAT I HAD GOT THRU TO HER BUT DID NOT OFFER ANY OTHER SOLUTION)

LETS SAY 5 MONTHS AND HERE COMES DIRECT TV I WAS WITH THEM 6 YEARS AND NEVER HAD A SINGLE ISSUE WISH I HAD STAYED.

Join to vote! 0 Helpful / 0 Funny / 1 Agree / 0 Disagree
Showing 1 Comment
You must be logged in to comment. login now.
Umatter2Charter commented 58 days ago.
Hello!

My name is Eric Ketzer, and I am a Manager at Charter Communications. I am so sorry you are having problems signing up for Live it With Charter program. We can definitely help you with that. Can you please e-mail us the Name, Address, and Phone number on the account to Umatter2Charter@chartercom.com. Also, please include a number where we can contact you and the best time to call.

We look forward to getting you set up, so you can take advantage of a really cool program.

Thanks, Eric
Showing 1 Comment
About This Reviewer
By the Numbers