Yelp
1
OK, here I go. I own a small business and I saw the YELP application on the Iphone apps store so I downloaded it and thought that it was pretty cool. I saw that you could advertise on there and I decided to do it. I would like to note that it is probably a terrific site for restaraunt reviews however the company is still very new and it is not exactly a "go To" place for finding in my case a plumbing company.I would say it was a poor decision at best to advertise with them especially when they guarantee you 450 impressions per month and they offer no way to track how many impressions you actually get they only offer for you to track how many page views and ad clicks you get. It would be better if you could pay per click and this is not offered.I will tell you that so far this month I have had only one click. So instead of paying anywhere between .50 per click to even an extravagant 40.00 per click you are actually paying about in my case so far $350.00 for one click!!!Also if you write a review that they don't think you should write they censor it and take it off. I think that as long as you are behaving yourself and writing a healthy review and not being obscene that the review should stand.
I would also note that if you try to cancel your paid advertisement that you have to write to them to cancel and then they get a pushy salesman to call you and when you tell them you want to cancel they don't listen and send you an email saying how much they enjoyed the chat and thanks for advertising with us and your next automatic payment is scheduled.I know that I canceled..I was there I heard me say it!! How could they possibly be that difficult to deal with? I have sent several emails to cancel and they just don't get it. I think that yelp is a great idea but I think that the company needs a lot of maturing. I would like to try it again in the future if it gains in popularity but only after I am more confident of their policies....
One of the other ridiculous things is that once you put your information on the profile they LOCK it and you can't change it and that includes your credit card number !!! After trying unsuccessfully to cancel paid advertising I tried to go in and remove my credit card information and it was locked.I just tried before writing this.I wrote another email to them and I wonder if they will get the picture. I wonder if I am going to have to get in touch with the bank and block them or if I need to get a lawyer to get them to listen to me...I don't know what to do.anyways if you read all this thanks I just needed to vent this frustration.
Ok im not a professional writer but also I would like to point out that if you search for plumber it pulls up plumbers and also if the word plumber is mentioned in someones crazy rant about the plumbing in a restaraunt stinking. This is tolerable unless you are wanting to actually find something you are looking for or want to be found by appropriate customers.
I will return here and complete this review after this issue is resolved and I will let you know if they make up for this ridiculous experience.
By the way heres my website shameless plug haha www.fixxercompany.com