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Cable and Satellite TV Providers

Need help deciding which TV company to subscribe to? No problem, you've come to the right place. You'll find plenty of opinions and reviews of various cable tv and satellite radio providers here. Feel free to rave about (or rant against) your current provider. Two good sections to start with are our Cable TV reviews and Satellite TV reviews pages.

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3 hours ago

Review Icon hghdfhfgjkffghkdfgjkhdfhkfglkjdsgjhfgkjhfgkdsj reviewed Charter Cable TV in Cable Television Providers:
Charter needs to hire people who speak english, a phone tree where actual customer service is accessible, tv service without lines running through it, internet that doesn't drop constantly. Heck , why not boycott them completely. They are, by far, the WORST internet - phone and TV company I've ever come across in my life. I've used tons of other cable, internet and satellite companies without problems. I will be dropping Charter and spreading the word all over as many sites on this internet as possible that they are the worst service in the universe.
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5 hours ago

Review Icon ejohnson85 reviewed DIRECTV in Satellite Television Providers:
I used to have DirecTV and the only reason I got it was NFL Sunday Ticket, boy was that a bad decision. They wanted another $100 for sunday ticket in HD ON TOP of the $300 i was already spending. I called to cancel and they threw all sorts of reasons at me why i shouldn't, but i pulled the trigger and i cancelled.

A relative of mine works at dish network and he gave me a special discount for friends and family. it was good for a $75 gift card. I thought why not since i had just cancelled with directv. i got it about a month after i signed up and it was great, the customer reps i worked with were very accomodating and polite.

Better yet, he told me the discount works for anyone because there's no validation process on the site, so you don't really have to be 'friends and family'.

if you're as fed up with DirecTV as i was, try dish network and get this $75 gift card too

http://www.dishnetwork.com/redirects/affil/default. aspx?kbid=friend
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7 hours ago

Review Icon lovindemapplez reviewed Time Warner Cable in Cable Television Providers:
haha mothers!!! i dont even have twc yet but i say it is the best service i have ever seen and you are a dumb idiot if you dont like it so suck on them apples!
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yesterday

Review Icon NDakotaQueen reviewed DIRECTV in Satellite Television Providers:
Absolutely the WORST customer service ever. I've tried and tried to work with this company for years (due to limited availability of options in rural areas.) Finally have had and am switching to a small local cable company, the customer service is the reason, period. From initial install, being delayed weeks, then the rep not being able to the math on where the installer was (hundreds of miles away and computing with time) telling me that they would be there even if it was midnight for a four hour install job, which of course I informed them they would not be, to errors on my bill, to being charged for services I never asked for and having to ask for them to be removed for a period of a year and half, finally received credit. Multiple issues of rude, arrogant, undeducated, unknowledgable, reps. Again this company has one of the worst customer service experiences ever, Avoid like the plague, the availability of channels is not worth the issues of dealing with this company, as well as being far over priced, hassles for networks as well as networks in HD. Plan to add six dollars a move per receiver on top of all other programming.
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yesterday

Review Icon Ilvhaliewa reviewed DIRECTV in Satellite Television Providers:
The most un-eductated about their product customer service reps ever. While watching the Major League Baseball package Ive had to call them numerous times when a game that should be broadcast is not available. They always revert to the "major league blackout" argument even when its clear that is not the problem. One rep even told me that MLB games were blacked out if they didnt sell enough tickets!!! LOL when I argued with her, she became indignant. I tried to explain to her if that was the case, there would be no games available on the package. She was confusing it with the NFL. No use. Usually after hanging up the games appears after a few minutes.

Also, dont buy the argument that you wont lose your signal during storms. Living in Florida Ive found out that every minor rainstorm will knock out your signal. Sucks when your trying to record something on the DVR.

Ever notice that you suddenly have to purchase a package upgrade to receive channels you used to with out it? SCI, ESPN Classic, FMC etc... all have been moved to a more expensive package.

Directv used to be at the top of the industry. Ive been a subscriber since 1996, but theyve taken their customers for granted and bled us dry little by little. This spring Ill be switching to FIOS since they now off MLB Extra Innings.
Happy Viewing
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2 days ago

Review Icon swingout reviewed DIRECTV in Satellite Television Providers:
The PROTECTION PLAN is USELESS paid $5.99 extra every month for this plan but their TECHNICAL SUPPORT is NO HELP! I had an appointment for 8am -12pm and their Service Technician arrived at 2pm this happened to me twice! IT takes forever them to fixed the problem..
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3 days ago

Review Icon ejohnson85 reviewed Cox Communications in Cable Television Providers:
just another cable provider who fails in so many areas. i switched to dish network

go here if you want a $75 gift card when you sign up (it says for friends and family but anyone can get it)

http://www.dishnetwork.com/redirects/promotion/frie nd/
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3 days ago

Review Icon boxlinden reviewed DIRECTV in Satellite Television Providers:
I wish I could rate Directv a 0! I realize that everyone complains no matter what service they have, there is always some sort of problem, bill, coverage, channels and so one. When we moved to a building that was not wired for cable we were forced to choose a satellite company if we wanted tv. We were told that the building was already for Directv and it was easy instillation with good service. I think you see where this is going.

As you might have already read instillation was not easy. No one showed up for multiple instillation request and even after it was installed we had a series of problems with connection, satellite interference and so on, and this was the easy part. So we sucked it up and just continued with the service.

Now 12 months later the promotional pricing ends our bill sky rockets up and we find ourselves in a bit of a pickle. (Just to note, throughout the 12 months we had several problems and could almost never get them resolved with one phone call.) We see all these promotional pricing and figure ok we will renew if we can get promotion pricing. NOPE! Can't get promotional pricing unless you are a FIRST time subscriber. So now I have to cancel my account and my wife has to sign up to get that pricing! This is just about the dumbest thing ever, and it all starts with our building and ends with Directv. This is the worst system we have ever had, and we have had just about every system from the East coast to the West coast. And to put the cherry on top they dropped Versus which is the primary NHL channel.

Summing it all up:
- NOT easy instillation
- Poor customer service with little or no resolve
- Non-competitive pricing after 12 months
- No more Versus
- Moving would be easier than signing up again
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5 days ago

Review Icon donniehopkins reviewed DISH Network in Satellite Television Providers:
I signed up for service over the internet 4 days ago, I had a installation scheduled for 8-12pm this morning, but got an email & phone call at 8pm last night to change my installation to a week-and-a-half later due to "scheduling conflicts". Who allows you to schedule an installation appointment as quickly as the next day, then calls only 12 hours before to cancel the appointment. I thought, "Does this company have no regard for working people? The fact that I took a day off of work did not matter to them at all. If they had "scheduling conflicts" they should have noticed this long before 8pm the night before the appointment I would think...?" When I called to cancel my service (@9:05 GMT) the poor gal didn't speak much english so I kept having to repeat myself or have her repeat herself. I thought, "Dish Network, bad way to start off!"

**REDEMPTION IN HAND** I was almost convinced to keep my cable since I've had it for 20 plus years with the only complaint big bills per month; but I decided to go with a local satellite dish installer. This installer was not only able to install my dish by the next day but also do it professionally before the big game --- woohoo! Since the time of installation I have been on the phone with Dishnetwork 3 times to discuss billing & receiver errors made by the local installer. All of the calls were made during the morning or early afternoon, in each case the rep's were professional, courteous, fluent english speaking & were eager to do whatever I needed to make me happy. The end result is getting tv that looks as good (or better) than cable with discounts to my account that save me almost $30 a month compared to cabletv with less channels.

Overall I would suggest calling & dealing with rep's in the morning or afternoon, even on the weekend they all knew their stuff! I'm so impressed that I changed my rating & would highly recommend Dishnetwork! Kudo's to Dishnetwork & all their reps (well most), you guys rock!!!
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6 days ago

Review Icon rumrum reviewed Sirius Satellite Radio in Satellite Radio Providers:
Sirius radio, Awesome stations. But I seem to always be fighting static no matter what station I have my radio on, but a new antenna. But this happens at the beach with my boombox as well and on my home unit.It's like having cable and having the channels come in part of the time. Oh and if you ever get your unit stolen, they don't track it at all, cause they can't according to them. So whoever takes it only has to pay a activation charge and it's there's. Seem's as long as sirius get's there money. Thinking that my free radio and cd's aren't that bad.
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