They are beyond terrible! I made a move with them back in August 2008 and actually, that was a good move so we decided to go with them again this summer when we moved a second time. The two guys that came to the door were worried because their sheet had said that it was a four family house which was stupid since I told the girl on the phone it was just a 2 bedroom apartment in a 4 family building and I had told the girl that a lot of the furniture we had during that 2008 move had been sold so we had less to move this time. Things were moving along fine until the guys started moving stuff out of the basement and told my mother that they wouldn't be able to take everything. We panicked and I asked, how much can you take and I'm thinking of what I can fit into my car ? I drive a Toyota Corolla. When the guys walked away, my mother and I started wondering aloud, if they thought that we lived in a 4 bedroom house, how were they planning on getting all of the furniture onto their truck if they thought it was more? My mother went outside and saw that they had plenty of room on their truck and she started yelling at them. None of the furniture had been wrapped and they were just being plain sloppy. I was sick since I was the one paying for the move, I didn't know what to do. But because my mom yelled at them, which she was so justified for, it seemed like we really paid for it when they arrived at our new place. Because the guys seemed to be sincerely apologetic and looked scared, we did stupidly take pity on them and chalked it up to them being kids. Our apartment took about 2 hours to empty out, and the ride was only 2 to 3 miles farther north. Even though the place was an upper, we expected it might take some time. It took them about 4 hours to move everything!!!! and to make matters worse, they couldn't get our box springs or couch up the stairs, we had them store them in the garage for the time being. Our landlord told us that they could have gotten our box springs up through the balcony we have, so we called Two Dumbies and a Truck that Monday and asked them what to do. They offered to send 3 men to do it, BUT! it would cost me another $130. It took them about 20 minutes to do it. After all was said and done, we started noticing how damaged some of the furniture was. When the guys moved us, we had them store a lot of it in the dining room because they couldn't get anything straight so we started telling them "dining room," even though all of our furniture was marked and we went through which room was which. it took us about a week to go through some of this stuff and I made another call to a manager there who took his sweet time calling me back. When I read him the riot act about how ridiculous and incompetent this move turned out to be, he started yelling at me and telling me that he didn't have to take my call. He was doing me a favor to which I respond with a few curse words before I hung up. I tried throwing the charge into dispute but when all was said and done, I didn't play my cards right. I got bad movers that I should have kept a closer eye on and should have checked my furniture out better. We've had several people tell us that there was no excuse that they couldn't get that furniture up the stairs. When I moved from a 2 story 3 bedroom house that was eight miles away and only cost me $565, I got to question why a 2 bedroom apartment with less furniture and 2 to 3 milies away would cost me $730. THERE SHOULD BE A CLASS ACTION LAWSUIT AGAINST TWO MEN AND A TRUCK! THEY'RE EXTORTIONISTS!!!!
