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Financial Services

Banks, credit, debt, brokers, and real estate reviews - it can only mean one thing: you're in the financial services section of RateItAll. In this sections you will find broker reviews - thinks like Edward Jones reviews, Etrade reviews, and more. But we also have a huge collection of bank reviews, like Bank of America reviews, Wells Fargo reviews, and Chase Manhattan reviews. Finally, we even have venture capital firm reviews.

Recent Happenings

2 days ago

Review Icon fairy13 reviewed SunTrust in Banks:
Too bad it cannot be rated a big fat "0" ! Suntrust is garbage when it comes to banks. They will bleed you dry on fees if you get an overdraft. They will hit you for $21 then within 7 days they will hit you for another $36. They are nothing more than blood suckers. They are also assholes when it comes to their employees, one day I pull in to cash a check, the teller I have known for 4 years says" Hi,**** how is everything going and we chat for a minute about how our children are doing. She sends a lollipop along for my son :) The day after that I pull in and my favorite teller says,"Welcome to Suntrust what can I do for you?" At the end of the transaction she says, "Will there be anything else I can do for you? I say, "no." She says with the look of a stepford wife,"Thank you for banking at Suntrust." Rather than our usual good byes, and take it easy, etc...They have this lady all of a sudden acting like a damn robot!! Some idiot suit at the top of that shitty bank must have said, "THIS IS WHAT ALL OF YOU HAVE TO SAY FROM NOW ON......WELCOME TO SUNTRUST BLAH BLAH BLAH Just wondering if anyone else noticed a change in their once friendly teller. Did their teller all of a sudden have a blank stare and rehearsed line? I will be changing banks very soon, and I am going to let everyone know what heartless scum Suntrust is!
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

2 days ago

Review Icon lajdf reviewed USBank in Banks:
Fuck U.S. Bank. Money hungry motherfuckers with off the scale FEEs for EVERYTHING!! Add confusing paperwork to this equation, and you have why we are all going down the shit hole. Economy my ass, these fucks will fee you for any reason. Do it while you still can you piece of shit wannabe bank.
votes 0 Helpful / 1 Funny / 0 Agree / 0 Disagree

2 days ago

Five star service Guaranteed --- Boo yah!
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

2 days ago

Review Icon sirpilf reviewed TCF Bank in Banks:
Worst customer service ever. I too got fucked over with NSF fees, and bieng with them for 10 years I never had any fees, except literally 2 that were taken off because it was some mistake. literally 10 years.... then this happens:

sunday i have $99.21 and i was planning on closing the account but i had a $50 check floating around still i was waiting for to go through before i closed it. I spend 7.25, and 2.57 at wendys and a gas station. monday i spend 8.11, and 11.53 at two stores. tuesday i spend 3.50 and 7.15. now by this time the check had not gone through yet, but EVEN if it did post, i would have about $10.

i had spent about $40 knowing i had $99 - the $50 check. thinking i was safe. stupidly, wednesday morning i accidently spend $35 on gas, so my PENDING balance is -$25. i actually had tons of cash on me as im a delivery driver in college and make lots of cash tips, and i even went inside the gas station to pay cash instead of paying with the card knowing i didnt have money. but i stupidly handed him the card and he swiped it. i knew i messed up but i figured i could just deposit money before it posts. i was wrong, since TCF decided to change their policy on 4/1/09 to screw people like me over in situations like this. this is where it gets interesting.

my $35, 3.50, and 7.15 were still pending that morning, and those 4 transactions from sunday and monday posted, AND the $50 check. of course, what they did was said i had 99.21, but subtracted the pending first (they told me they have to put aside the pending transactions to make sure i have funds for them when they post) so that left me with $52.84. of course they subtract the $50 first, so they can fuck me over with those first 4 transactions from sunday and monday so i got slapped with 4 NSF fees and was at a -$26.62 balance.

i asked them how can this be, those top 3 pending transactions have not posted yet, so why would those be subtracted first? they kept telling me the reason this all happened is because that $50 check posted suddenly, and that pending transactions are always set aside so you have funds for them. so i argued, it didnt matter when the $50 check posted, what matters is you are telling me the pending transactions are withheld so i have money for them, and then telling me i didnt have money for the ones that posted that day.

shouldnt all the posted transactions have had the money set aside in the past also then? i asked them "OK, WHEN DOES MY MONEY GET TAKEN OUT? WHILE PENDING? OR WHEN THEY OFFICIALLY POST?!" they told me it doesnt matter when, and they can do it in any order they want, and "its just how it works, all banks work like this" and i told them no my other bank DOESNT. then the manager told me to manage my money better.

whats even more ridiculous is they told me if i dont put money in my account i will get 3 more fees for those other 3 pending transactions the next day!!!! i said HOW CAN THIS BE, ON THIS STATEMENT IT SAYS I HAVE A POSITIVE BALANCE OF $52 BECAUSE YOU ALREADY SUBTRACTED THEM, THEN THE NEXT DAY YOU SAY THE OTHER 4 + $50 CHECK WERE SUBTRACTED FIRST, THEN YOU SLAP ME WITH THREE MORE NSF FEES? its a SCAM. they are hoping you wont catch on to their corrupt system.

i kept getting the manager caught in her own lies and she would always end up saying something like "you cant spend money that you dont have" and i kept saying, well those first 4 transactions were made when i had enough money, and they posted WHEN i had the money, you just LIE and claim the 3 pending ones were set aside "to ensure sufficient funds for when those post" but then claim those ALSO posted with NSF. if the funds are set aside while pending, those first 6 should have had the funds set aside, and i should have only gotten a NSF on the $35 gas charge, but i deposited money before that posted, so technically i shouldnt have gotten any at all.

whats even crazier is the $140 in NSF fees for those first 4 posted before the next 3 even posted, so that proves I HAD THE MONEY AVAILABLE for those 4.

they are liars and thieves. you can outsmart them and at least make them feel like lieing assholes infront of other customers, but 99% of customers arent gonna realize whats really going on behind the scenes to fuck them over.

i did get two refunded after calling tcf and explaining the situation, but they only refund one to hope you are happy with that, and give up. they wanted to charge me $240 in fees because i made ONE transaction that made my pending balance go negative to -$26.

*****************

My story is sort of confusing, so I wanted to add to this post and make a very simple situation that is possible, and shows how they are lieing:

If on Monday you have a balance of $2, and you spend $2, your pending balance is $0. technically you still have the money in your account until it POSTS. so now lets say TUESDAY you spend $2 again, and that first charge from the day before posts. this is what they do:

Previous balance ............... $2
Pending transactions ......... $2 (this is the one from tuesday)

Available Balance ............... $0
Posted Transactions ........... $2

Balance .............................. -$2

So you get a NSF for the monday transaction. this makes no sense because the $2 you ahve should go to the posted one, not the pending one first. they say the pending one is subtracted first to make sure you have the funds available when it posts, but you know its a lie because that would mean the $2 was already reserved for the first transaction) and it gets even crazier, this is what happens on wednesday when the 2nd transaction posts:

Previous Balance .............. $0 (this is because NOW they say its $2 minus the first monday trans)
None Pending

Posted Transactions ......... $2

Balance ............................ -$2

so you get hit with TWO NSF fees of $35.... so think about this, on tuesday, they told you the $2 was reserved or "set aside" as they tried to claim to me with my situation, to MAKE SURE i had the funds available, but then the next day they rearrange it again and say you didn't have those funds either!

so how can you have $2, make two $2 transactions, and not have funds for either?

the fact of the matter is YOU MUST HAVE HAD THE FUNDS FOR ATLEAST ONE OF THEM!! but the way they do it, makes it so you "don't" have funds for both. the manager will tell you you cant spend money you dont have.... like she told me, yet you would clearly have had money for atleast one of those. (likely tho, they would wave one of them just to try to appease you and make you go away, but will get away with atleast the one charge).

in the past, you could deposit money on tuesday, and you wouldnt have gotten a charge for the monday transaction because the $2 you DID have goes to the posted one, not the pending one, and then if you deposited money before the 2nd posted, you wouldnt have gotten an NSF for that either. in my situation, before 4/1/09, i wouldn't have gotten ANY NSF fees, but the new policy made it so i was GUARANTEED the first 4. just like in this analogy, you are guaranteed the first one.

now this gets even more interesting of course when they start arranging them by ammount. in my situation, i accidently charged $35 on a wednesday, my only charge that day, that put me negative $25, and they tried to slap me with a NSF for that, AND the previous 6 transactions from the three days before.

this shouldn't be legal because its a LIE! my analogy shows that YOU MUST HAVE HAD THE FUNDS available for atleast one of the two, or in my case i had the funds available for 6 of the 7 but they tried to fuck me over by rearranging shit over and over to maximize their NSF fees.

so people can argue that people who overdraft "need to manage their money better" like the manager at my tcf told me, and that i cant spend money i dont have, but its all a lie, they are screwing you over when YOU DO HAVE THE MONEY. in my case, i accidently used a card for an account i was planning on CLOSING the next day, and got screwed over.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

3 days ago

Review Icon SeePeeAye reviewed SunTrust in Banks:
Poor hours, and a filthy ATM machine, especially at night when the bug infestation (spiders, webs, mosquitos, gnats, moths, etc.) is at its worst.

I could never get the online business banking to work properly. Customer service had to keep emailing me a new password, but they don't tell you that you have a limited amout of time to log in with it before it's voided. Then you have to request a new one. Wachovia's online banking, while still primitive is way better, and much easier to use.

I opened a second account recently to deposit our company's taxes in. The same day I opened it the account was mysteriously closed. The bank could offer no explanation as to why.

We decided to leave the few small things (like web hosting) that were being automatically charged to the account, but agreed to soon close it. Since we weren't actively using the account, and not really paying attention to the total, it had overdrafted. Upon realizing this, I made a deposit. To verify the deposit posted successfully, I tried to check the account balance from the ATM later in the week. The ATM printed a receipt that contained the message, "Unauthorized Usage". What does that mean? My assumption was that my account had been closed due to insufficient funds. So of course, now I don't have to close it right? Wrong. They simply suspended my card so I couldn't deposit money, but kept the account open so that I could keep overdrafting.

When I confronted customer service about this at the bank they caused a scene. First one representitve, then another came along saying, "Excuse me. I've been overhearing your conversation. . . " I asked why didn't the slip of paper say "Card Temporarily Suspended" instead of "Unauthorized Usage"? Why didn't the teller inform me that my ATM card had been deactivated when I made my last deposit? Why didn't I get notice in the mail? I did receive an overdraft notice. It could have been printed right on there, "Card Suspended". How about a phone call or email? Their answer? "We're not required to. -And, "We don't have the budget to have someone call everyone whose account has been suspended". What about an automatic email? The customer service rep said to me, ". . . Okay, I feel like you're just grasping at straws now. What's your next question?"

Needless to say, the account is closed and I won't be transferring my business affairs to them afterall. I would advise you do the same. There are other banks who actually want your business - I hope.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

3 days ago

Review Icon acui reviewed E*Trade Bank in Banks:
Etrade is reasonably good, but it does have the limitation of an online only bank. Make money transfer to another person is almost impossible.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

3 days ago

Review Icon excelsior30 reviewed Comerica in Banks:
Just was looking at that bank and I wll say i is in the middle. If the bank has a new brach, they will hav both chaking and savings integrated. The one thing is that it is a limited time, after that there are fees to pay for that and they separate those accounts. What is good is that it is a small mutistate bank. In this case, you have the freedom to use ANY ATM at no charge (there are some exclusions though.) I may give it a try, but we are starting to see the banks without fees on checking and savings accounts to be a rarity....
votes 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

4 days ago

Review Icon MrTang reviewed TCF Bank in Banks:
Very informative.

Take the action, way to go.
votes 0 Helpful / 0 Funny / 0 Agree / 0 Disagree

4 days ago

Review Icon Valleybearcub reviewed USBank in Banks:
I HATE US BANK!!!!!!!!!!!!!!!! After having an account with them for ONLY 4 MONTHS I have paid them over $900 in overdraft fees. For things like $4.96 at Starbks, or $12.00 at the grocery store, they would charge me $37.50 PER TRANSACTION. Then they have a negative balance fee... $8.00 a day. I'm leaving this bank and going back to my credit union!!! F*ck this jacked up piece of sh*t!!!!!!!!!!!!!!!!
votes 1 Helpful / 0 Funny / 0 Agree / 0 Disagree

4 days ago

Review Icon Peralez reviewed TCF Bank in Banks:
TCF bank is hands down the worst financial institution that I have ever had. My husband picked it because they give you $50 bucks to sign up. Note to self: If a bank gives you money to sign up...Watch Out! How can they afford that you ask? They can afford to pay customers to join and to build and ENTIRE stadium because their NSF fees are a whopping $35. Not to mention that they don't allow you to link your checking and savings accounts. Recently, I incurred huge fees for a number of small charges because I was on the waiting list of a childcare facility for quite some time and they posted my deposit unexpectedly. No sympathy from TCF even though I had $ in my savings account. They don't post overdraft fees for like 48 hours so by the time I realized something was wrong; it is way too late. My husband and I both have direct deposit, so it has taken us awhile to part ways from this sub par establishment, which has only served to further my bitterness due to wildly swinging online account balances and middle of the night check cashing. The banking industry in general seems to have become such a self serving industry, penalizing its customers with a plethora of fees in a down economy that they themselves caused. "Thanks America for bailing us out with your hard earned tax dollars, now bend over!"

I forgot the most important part- TCF is involved in a CLASS-ACTION lawsuit, so if you think you have been ripped off log onto http://www.lieffcabraser.com/consumer/tcf.htm !!!!!!!
votes 1 Helpful / 0 Funny / 2 Agree / 0 Disagree

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