So, the Blue Bull needs catalytic converters and I've been calling around town for estimates. I was on the fence between 2 shops that I have previously done business with, and decided on Centurion Car Care in Baton Rouge on Choctaw drive. They are the ones who found that when my car was stalling, I needed to replace the fuel pump. They told me what the problem was and I replaced it myself. So, I figured I would go with them because they seemed to be "good people".
Yesterday, when I called about an estimate, they gave me the same ball park figure that everyone else did, and allowed me to use a 10% off coupon they had in a student savings book, which would have made their price fairly competitive.
So, I bring the bull on down there and make sure they have the right cats in stock. They ask if I have the duel overhead cam or the single. I said I have the OHC and that they need to know that I have the Vulcan. I emphasized that I have the U in my VIN number and this would be essential for ordering parts. They said that they have the right part. I told them that their estimate said that I have a Flex Fuel, and I told them that I do NOT have a Flex Fuel. I told them that I have the "U" model. I told them like 5 times that I have a Vulcan.
They said that they have the right part, and that U is just a letter in my VIN number. I said, okay, we'll see.
So, I left the bull there yesterday at 9am, and got a call about 4pm. They said that the wrong part was delivered to them.
BIG SURPRISE.
Notice how they did not say that they ordered the wrong part, but that the wrong part was delivered to them.
Them: It will be Thursday before we get the right part in.
Me: So, do you have my car apart?
Them: Yes, your car is already apart.
Me: Can you put the old one back on?
Them: The old bolts were rusty, we had to cut them. We can't put the old ones back on.
Me: Can I run it without the cats without hurting the car?
Them: Well, the car would be very loud if you ran it without the cats, but we can't let the car leave the shop without the cats. You're going to have to be patient.
That's where they're wrong. When I go pick up the car, they are going to have to be patient as I slowly right out the check. And I am going to put in the memo of the check that U is just a letter in my VIN number.
effin morons. You might know cars, but you don't know sh*t about a Taurus.
