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Colorado Springs Home & Garden

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76 days ago

Buyer Beware - Merchant did not reveal that one of the items in the order was on backorder and I did not find out until the rest of the order arrived at my house. Most of the items that did arrive were not drilled out correctly so the hardware did not fit (making assembly impossible). Initially, the merchant was quick to respond, but insisted that new hardward could be shipped out to correct the problem and would not accept a return. Then merchant did not respond to email questions for over 7 days. Had to ship back items at own expense and use credit card company to process a refund for the original order. After shipping back the defective items, the last backordered item arrived - even though I had cancelled the item! I had to deal with the hassle of shipping that item back also.
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248 days ago

These professionals did a wonderful job redecorating my bathroom. The new tile on the floor and shower is beautiful. They were very helpful through the entire process and I'm very happy with the results.
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265 days ago

We went in looking for a washer and dryer. I had never heard of them before so I gave them a shot. After being to Sears, Lowes and Home Depot I was not sure what to expect! We were greeted right away and even offered some warm cookies! They new a lot more details than the box stores and were able to answer all my questions. Shouse was able to get my new KitchenAid washer and dryer that same week. The delivery guys were friendly and on time. I have had my washer and dryer for over a month now and they work GREAT! Thanks Shouse Appliance. I will recommend Shouse Appliance to all my friends.
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285 days ago

Shouse installed a Jenn Air cooktop. We had trouble from the start with the quality and the lack of BTU's. The porcelain was a disaster. Shouse was completely uncooperative and would not replace the unit. If you buy from this terrible merchant it will be your own fault with what will happen. Do not give them your business they will disappoint you.
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303 days ago

We had our hard wood floors installed almost a year ago by flooring america and we still have not been taken care of on the complaints we had-large gaps, cracked wood, transition pieces are broken and they won't come out to finish the job. It was a very sloppy job and no body calls you back to take care of the problem. After 5 calls 1 call back. I could have done a better job myself considering I spent $12,000.00 on hard wood and counters. Stay clear of flooring america. Unless you want to throw your money away and get no where on problems that should be addressed in a timely manner.-Linda
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305 days ago

Shouse appliances of Colorado Springs is terrible and NO ONE should do business with them. We bought an Electrolux dyer from Shouse appliance 12/08 which was NOT properly installed and burned out less than two weeks later. John Shouse of SHouse Appliances was arrogant and refused to stand behind their product and delivery team. SHouse Appliance of Colorado Springs washed their hands of the matter. Even when Electrolux wanted to send us a NEW dryer they REFUSED to accept the transfer. SHouse Appliance was happy to take our $3000 and run.
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341 days ago

I to had to wait a little longer than expected for my product but in the end it was all worth the little wait time. The products they sell are VERY HIGH QUALITY, the prices are the best I have seen, and Carrie was extremly helpful even hand delivered the product to our door for the inconvience of the wait. I never had a problem getting in touch with her what so ever, she provides phone numnbers (cell and office) and even home address. I have now put an order in for some new carpet, will write a review once that is complete as well!
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359 days ago

The best Vinyl Windows -Alside Excalibur- (Voted " Best Buy " by Consumers Digest Magazine) for the best (lowest) price in town. I said "Good Ridens" to the Old Wood Oldach Windows as the Colorado Window and Door Installers toted them out the door.
Robert Wearden.
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364 days ago

Very Bad Experience.. the supervisor or "owner", always argue about anything (be careful),
the requested signed job was so simple trim some bushes and 3 trees, they LEFT all trash,
green stuff in neighborghs lot << VERY DISP!tNG.
Mgl
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369 days ago

Very high customer service, very low prices for quality products would reccomend to anyone!!
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