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El Paso Family & Personal Services

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46 days ago

This is a terrible place. In fact, my family called it Devil Springs. My father was there for several months and we found the care horrendous. The staff to patient ration is terrible and the bulk of all the residents pace around confused all day long. My dad was neglected and ended up with medical problems that could have been avoided. He was often over sedated, sometimes didn't get his medications. We frequently found him wearing other residents, clothes, including shoes that were too small for him. His glasses were always "lost" and he was forced to wear diapers even though he was not incontinent. I would think twice about putting a loved one in this place
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415 days ago

They claim that laundry is $6 per load, however every time I bring in laundry, the prices vary dramatically. Case in point: I brought in 3 items (one bath towel, one lightweight blanket and a fitted sheet) for which they charged $16. These should have easily fit in one load of laundry -- at most, two loads for $12. When I asked for the girls to breakdown the charges, I was told they only charged for the blanket (which really was a lightweight summer one.) For some reason, the prices NEVER match and I've stopped using them. When I asked for a price list, they stated there was none.

They charge what they feel you can pay. Good Luck!
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1467 days ago

Very nice home with mostly private rooms in a nice central location. It was remodeled in 2002 with a large new addition. Staff is very friendly and caring. Food is outstanding and there are awsome amenities like a spa room. Don't miss the chapel, it is amazingly wonderful, 40 foot ceilings with stained glass. WOW!
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1486 days ago

Perfectly great pizza! Is a little expensive, though.
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1581 days ago

They were EXCELLENT, they played all the music me and my guest requested. These guys kept the whole party dancing all night long. They truely are el pasos premier dj service.
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