El Paso Home & Garden

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2525 days ago

Magic Steam Carpet Care did a fantastic job with my carpet. They were timely, efficient and left my stained carpet looking practically new.

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2602 days ago

I liked that they contacted me quickly and gave me a very reasonable quote over the phone. The job was done within a week.

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2663 days ago

Thank you so much for the excellent job! We look forward to working with you in the future.

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3238 days ago

Be cautious when you buy anything at Furniture Factory Warehouse. The store's location is 8300 Gateway East. This store will charge you a delivery fee without any warranty on its merchandise. It will not refund you for any defective and non-replaceable item.

I bought a set of furniture for my den at Furniture Factory Warehouse last Saturday. The store delivered, with a $50 fee, a defective chair with a tear to its base to my house. My wife contacted the store regarding the defective chair. Mike, one of the store's supervisors, offered my wife a second delivery on September 7. According to Mike, the store would deliver a new chair to my house and pick up the defective one at the same time. However, Mike decided today that I needed to pay a fee for the second delivery. Without paying the fee, Mike insisted that I would have to take the chair to his store for the exchange.

I got help from one of my wonderful neighbors. He helped to haul the damaged chair in his pick-up truck to the store for the exchange. The store did not tell me the fact that it failed to find any brand new and defect-free chair to replace the torn piece. It was after I arrived to the store that I learned of the situation. The fact was that the warehouse literally stocked nothing but the damaged chairs.

I requested the store to take back the furniture set and grant me a full refund since the store could not make a proper replacement. Mike's boss and the store's manager, Greg, repeatedly told me that the store was not going to refund me for the set regardless of any situation. They stated many times that it was not the store's fault that the chair had a tear. They also insisted that there was nothing they could do to resolve the problem. They basically wanted me to know that I was stuck with the defective chair no matter what I said.

Greg finally instructed his warehouse employees to repair the tear, but more mistake was en route. The manufacturer created this furniture group with a pouch under the sofa, loveseat, chair, and ottoman. A pouch was created under each piece of furniture to store its portable legs inside the pocket for moving convenience. However, the new covering for the chair has actually covered up the original pouch. I will have to take off the staples from the covering in order to have an access to the pouch, and staple the covering back on to the base in order to cover up the tear. This is a new defect over the old one.

My wife also communicated with the store at times in reference to the chair, but the store personnel told her what they had told me. They were united and very consistent in terms of bullying their customers. Before I left the store, my wife called Greg. She said to him, "I just want to tell you that no wonder your store is going out of business because it is full of crooks."

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3245 days ago

5 stars
I had a bunch of ants in my yard. It only took one visit from these guys to take care of my issue. I don't trust anyone else!


Sent from my iPod.

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3526 days ago

mxpxiscoool,

thats funny! AAA Pest Control doesnt even charge $120 for power sprays, acutally our power sprays are going for $60+ tax which includes:
interior, exterior, mice, fleas, ticks, bees, wasps and a 3 mo guarantee.
if anybody is interested in saving money and wants an all inclusive package, give me a call and will gladly present to you our other specials that are to low to advertise.

Our other services include:
Termite inpections
Termite treatments
Commercial pest management
Industrial pest management
Residential pest management


mxpxiscool, you must have us confused with another pest control company. Feel free to give me a call, and i will personally handle your services and give you an awesome deal at the same time.

Isaac Quezada
Sales Manager
AAA Pest Control
(915)581-4290
www.PestAAA.com

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3526 days ago

AAA pest control actually knows what they are doing! the employees are very polite and knowledgeable. Ive used other pest control companies before, and they always seem to show up late or not at all. AAA pest control seems like they have been doing this for years. They even gave me a great deal which i shopped around and found they were the best priced! A big thumbs up in my book! Great price, great service, and great employees, what more can one ask for!

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3575 days ago


This was the best call I ever made for my termites!! They were extremely professional and prompt!!

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3649 days ago

This company has cancelled our appointments 3 times since January. The lady that calls to cancel always claims she cannot make appointments and that the lady that does is not available. I have even called to make an appointment different times and am always told the same thing. We agreed to a 'contract' to have them come once every three months - and part of the deal is for them to call and make an appointment, yet I always have to do the calling. Most recently they were scheduled to come and just never showed up. I assumed I had the time wrong, so I called a few hours after I had expected them and they stated that their employee quit and someone "should have called." No apology - yet as usual the lady on the phone said that someone would have to call me back to make an appointment and that they must have had the wrong number recorded so that is why they did not call. I provided my number (that I had the last time they came) and never heard from anyone. Two days later I called back to make an appointment, against my better judgement, and it will be my last with them. A lady came over to our house with someone she was clearly training, who apparently had never done this before. Upon entering my home she was very rude and said my two small dogs would have to go outside while they sprayed, which obviously I was aware of having had people spray before, however since they came 15 minutes early I had not yet put them outside. She asked what bug problem we were having - again unusual since they were coming to PREVENT a problem on a normal 3 month call, not because I had one. She then rudely stated she was the owners wife and that she didn't know what she could do for me since my house was in such disarray! I have a 2300 square foot two year old home, which we are renting since we are only temporarily here, and I can assure you the house is not in disarray! It had just been thoroughly cleaned the week before!! She then said...well...you just have a lot of stuff. She was rude throughout the entire process, and after they went outside I followed them quietly so they didn't know I was there, and she started talking negatively about our house, the yard and us! She told him to just spray what he could, not to waste too much chemical on us!!! She then said to me that she "Didn't know they had rentals in this nice neighborhood!" A lady that sprays bugs is judging us, a young couple that has owned two homes, for renting in a place we have no intention of staying more than a year??? Luckily we work in a center of 500 other people so I will happily tell everyone of our terrible experience and ask them to NOT USE THIS COMPANY!!!!!!

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3747 days ago

Operated by owner. Been 6 years in business. Beter Business Bureau member. Sales and custom installation service. Never had a customer complaint.

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